Privacy Policy

Who we are

Our website address is: https://fundametrics.africa.

Last updated: [2026]

Fundametrics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website (fundametrics.africa) and purchase our products. Please read it carefully.

By using our website and services, you agree to the practices described in this policy.

1. Who We Are

Fundametrics is a business based in Nairobi, Kenya, selling digital Excel-based business management systems and related consultation and training services to customers in Kenya and across Sub-Saharan Africa.

For any privacy-related questions, contact us at: info@fundametrics.africa

2. Information We Collect

We collect only the information necessary to process your order and deliver your products:

Contact information: your name, email address and phone number.
Transaction information: details of the products you purchase and records of your orders.
Payment information: payments are processed securely by our payment provider, Paystack. We do not collect or store your full card details or M-Pesa PIN on our servers. Paystack processes this information under its own privacy and security standards.
Technical information: basic data such as your browser type, device and general usage of our website, which may be collected automatically through cookies or analytics tools.

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders and deliver your purchased systems.
Send you your download links, forms and related order communications.
Provide the customisation and training services included with your purchase.
Respond to your enquiries and provide customer support.
Send you important updates about your order or our services.
Improve our website, products and customer experience.

We will only send you marketing communications if you have agreed to receive them and you can opt out at any time.

4. Legal Basis for Processing

We process your personal data on the basis of:

Performance of a contract: to deliver the products and services you have purchased.
Consent: where you have agreed, for example to receive marketing communications.
Legitimate interests: to operate, secure and improve our business, in a way that does not override your rights.

5. How We Share Your Information

We do not sell your personal information. We only share it with trusted third parties who help us operate our business, including:

Paystack — to securely process your payment.
Automation and email tools (such as Make.com and Google/Gmail) — to deliver your order confirmation and product files.

These providers are only permitted to use your information to perform services on our behalf and are expected to keep it secure. We may also disclose information where required by law.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. Order and customer records are stored securely within the systems of our trusted service providers.

While we work hard to protect your data, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide ongoing support for your purchased systems and to meet any legal, accounting or reporting requirements.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at info@fundametrics.africa. We will respond in line with applicable data protection laws, including Kenya’s Data Protection Act, 2019.

9. Cookies

Our website may use cookies and similar technologies to help the site function, remember your cart and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

10. Third-Party Links

Our website may contain links to other websites, such as our parent brand Vantage Axis and our social media pages. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

11. Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Fundametrics Africa Email: info@fundametrics.africa